Delete your account
Last updated: 8 November 2026
This page explains how to delete your Lettuce & Sprouts account, operated by Annalakshmi, and what happens to your data when you do.
How to request deletion
- Send an email to support@lettuceandsprouts.com from the email address your account is registered under.
- Put "Delete my account" in the subject line.
- We confirm the request by replying to that address, so that nobody else can close your account on your behalf.
- Deletion is completed within 30 days of that confirmation.
You can also call +91 70121 73002 and ask us to start the request; we will still email you to confirm before anything is deleted.
If you have a delivery still to come, tell us whether to cancel it. We cannot deliver to an account that no longer exists, and any refund due has to be issued before the account is closed.
What is deleted
- Your name, email address and phone number
- Your password, and the link to your Google account if you used Google Sign-In
- Every saved delivery address, including its map location
- Your saved favourites and your notification history
- Your push notification registrations, so the app can no longer reach your devices
- Your support conversations and any photos you attached to them
What we keep, and for how long
| Kept | Why | How long | |---|---|---| | Order and payment records — what was ordered, when, what it cost, and what was refunded | Indian tax and accounting law requires a business to keep its financial records, and these also have to reconcile with the records held by our payment provider | Up to 8 years from the end of the relevant financial year, then deleted |
These records are detached from your deleted profile: they no longer carry your name, email address, phone number or delivery address, and they cannot be used to sign in, to contact you, or to identify you.
Payment card details are never part of this, because they never reach us — they are handled entirely by Razorpay.
Deleting some data without closing your account
You can change your name, email address and phone number at any time in the app's Profile tab, and delete any saved address from the address list, without deleting your account.
Questions
Email support@lettuceandsprouts.com or call +91 70121 73002. See also our Privacy Policy.